Refund policy

Effective Date: 24-04-2026
Website: https://helbredenutraherbs.com/

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1. Overview

At Helbrede Nutra Herbs, we are committed to delivering high-quality herbal products. Please read our policy carefully before making a purchase.

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2. Replacement Policy (Defective Products Only)

• Replacement is only applicable if the product received is damaged, defective, or incorrect.
• Customers must report the issue within 7 days of delivery.
• To request a replacement, you must provide:
  • Order ID
  • Clear photos or videos showing the defect
• After verification, we will arrange a replacement at no additional cost.

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3. No Refund Policy

• All sales are final.
• We do not offer refunds once a product is sold.
• Refund requests will not be accepted under any circumstances.

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4. Conditions for Replacement

• The product must be unused and in its original packaging.
• Requests made after 7 days of delivery will not be accepted.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible.

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5. Replacement Process

• Once approved, the replacement will be shipped within 3–5 business days.
• Delivery timelines will follow standard shipping durations.

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6. Contact for Claims

To request a replacement, contact us at:
Email: info@helbredenutraherbs.com
Phone: +91 7009040553